Remote Computer Tech Support

In today’s modern world the most secure and efficient way to receive technical computer support is through the Internet using remote support. We know that can be hard to believe with the media dramatising hacking and credit card fraud. But it’s true. If you still don’t believe us. Then how about listening to a few reasons why remote support is the best option for your computer support needs.

The three main ways to receive computer support these days include:

  1. Mobile computer technicians
  2. Dropping your computer off to a repair shop
  3. Remote Computer Tech Support via the Internet.

Need help urgently? Call us directly on 1800 056 636

1. Mobile computer technicians

Receiving computer support from technicians is great. Having a technician come to your premises is a convent service. However, this also has its downsides. The travel time it takes for a technician to arrive can be frustrating, and that’s assuming you’re not charged travel costs on top of the technician’s hourly rate. Letting an on-site technician in your computer and network can be a little daunting if you have to walk away and leave them. Also, there isn’t an easy way to ask the technician to leave or restrict the technician’s actions. You may be unsure of what they’re doing and you don’t particularly feel like peering over their shoulder for the whole visit.

2. Dropping your computer off to a repair shop

Your security risks increase by delivering your computer to a repair store. There is a huge lack of communication inherent in this form of repair and you have absolutely no control of what happens to your computer and your personal information post delivery. Your computer and personal information are literally in the hands of the technician that you just met 10 minutes ago

3. Remote Computer Tech Support via the Internet.

Conversely, all Hills Computer remote desktop tech support sessions are highly secure and encrypted with the latest encryption technology. Our technician is trained to be highly skilled with computer support and are highly accountable in our controlled and monitored environment. All sessions are recorded and audited by highly skilled supervisors to enforce our high-quality control standards. With our remote support, systems you are 100% in control.

Restrictions can be placed on our technicians and you can cancel the remote session at any time. Also, there’s no need to wait for the technician to arrive at your premises and there is no travel cost incurred. Services are delivered directly to your location through your Internet connection on demand. We stand behind our high-quality service, and as soon as you have received our remote support, we are sure you will agree.

We offer remote desktop tech support using secure and powerful support TeamViewer software, emails and phone calls. Our remote support services can help empower your organisation’s IT teams. Our scalable solutions ensure that no matter how big or extensive your IT support needs may be, we can deliver IT support quickly and reliably!

Need help urgently? Call us directly on 1800 056 636

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5 Easy Steps for Support

1 – Download TeamViewer

2 – Open Teamviewer

3 – Call Hills Computer Support

4 – Tell ID and Password

5 – Get Problem Fixed

Team Viewer

Hills Computer Support

  • Remote Computer Technical Support
  • Remote IT Support
  • Local Computer and Network Support for Small Business in Hills District.

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